Terms of service

TERMS OF SERVICE

Last updated: August 26, 2026

Welcome to NIVYARO.

These Terms of Service govern your use of the NIVYARO website and your purchase of products from us. By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. ABOUT NIVYARO

NIVYARO is an online fashion store offering women's clothing and related products to customers in India.

NIVYARO reserves the right to update, modify, or discontinue any product, service, feature, or part of the website at any time.

2. ELIGIBILITY

You must provide accurate and complete information when using our website or placing an order.

By placing an order, you confirm that the information provided by you is accurate and that you are legally capable of entering into a purchase transaction under applicable law.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, photographs, colours, sizes, measurements, and other product information as accurately as possible.

However, colours and appearance may vary slightly depending on your device, screen settings, lighting, photography, and other factors.

Product availability, pricing, sizes, colours, and other specifications may change without prior notice.

We reserve the right to limit quantities or discontinue products where reasonably necessary.

4. PRICES AND TAXES

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes, shipping charges, and other charges, if any, will be displayed or communicated to you as applicable before completion of your order.

We reserve the right to correct pricing or product information errors. If an error affects an order that you have placed, we may contact you before processing the order or cancel the affected order and provide an appropriate refund where applicable.

5. ORDERS

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving product availability, pricing errors, suspected fraud, incorrect information, or other legitimate reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to you through the appropriate payment method.

6. PAYMENT

Payments may be made using the payment methods made available at checkout.

You agree to provide accurate payment and billing information.

Payment processing may be handled by third-party payment providers. We do not directly store your complete payment card details unless specifically stated in our Privacy Policy.

7. SHIPPING AND DELIVERY

We ship products according to the shipping options and delivery estimates displayed at checkout or communicated to you.

Delivery timelines are estimates and may be affected by factors outside our reasonable control, including courier delays, weather, public holidays, transportation disruptions, incorrect delivery information, or other unforeseen circumstances.

You are responsible for providing a correct and complete shipping address and contact information.

Please refer to our Shipping Policy for additional information regarding delivery charges, timelines, and shipping procedures.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order.

Nothing in these Terms of Service limits any rights or remedies available to consumers under applicable Indian law.

9. CANCELLATION

Orders may be cancelled before dispatch where cancellation is available.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return process may need to be followed.

We may cancel an order where reasonably necessary, including because of product unavailability, pricing errors, suspected fraudulent activity, or other legitimate reasons.

10. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current.

However, we do not guarantee that all information will always be complete, accurate, current, or free from typographical or technical errors.

If an error is discovered, we may correct the information and, where applicable, take appropriate action regarding affected orders.

11. INTELLECTUAL PROPERTY

All content available on the NIVYARO website, including logos, brand names, text, graphics, photographs, product images, designs, videos, layouts, and other materials, is owned by or licensed to NIVYARO or its respective owners.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

12. PROHIBITED USE

You agree not to use our website:

• For any unlawful or fraudulent purpose.
• To violate any applicable law or regulation.
• To interfere with or disrupt the operation or security of the website.
• To attempt to gain unauthorized access to our systems or accounts.
• To submit false, misleading, or fraudulent information.
• To misuse promotional offers, discounts, or other store features.
• To copy or exploit our content or intellectual property without permission.

13. USER ACCOUNTS

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You agree to notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, unlawful, or otherwise prohibited activity, subject to applicable law.

14. REVIEWS AND USER CONTENT

If you submit reviews, comments, photographs, or other content to NIVYARO, you agree that the content is accurate, lawful, and does not infringe the rights of any third party.

You must not submit content that is defamatory, abusive, obscene, fraudulent, misleading, unlawful, or infringing.

By submitting content, you grant NIVYARO a non-exclusive right to use, display, reproduce, and publish that content for purposes related to operating and promoting the store, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. THIRD-PARTY SERVICES

Our website may use third-party services, applications, payment providers, shipping providers, analytics services, or other integrations.

These third parties may have their own terms and privacy policies. Your use of third-party services may therefore be subject to their respective terms.

16. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, process, and disclose personal information.

Please review our Privacy Policy for more information.

17. WEBSITE AVAILABILITY

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access for maintenance, updates, security reasons, technical issues, or other legitimate purposes.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NIVYARO will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website.

Nothing in these Terms limits or excludes any liability or consumer rights that cannot legally be limited or excluded under applicable law.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of NIVYARO or any third party.

20. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or operational practices.

When we update these Terms, we will post the revised version on this website and update the "Last updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. GOVERNING LAW

These Terms of Service are governed by the laws applicable in India.

Nothing in these Terms limits your rights to seek remedies available to you under applicable Indian consumer protection laws.

22. GRIEVANCE REDRESSAL

If you have a complaint, concern, or question regarding an order, product, service, or these Terms, please contact us using the contact details provided below.

We will make reasonable efforts to acknowledge and address consumer complaints within the timeframes required by applicable law.

23. CONTACT INFORMATION

NIVYARO
Surat, Gujarat, India

Phone: +91 9723 239 556
Email: nivaarogifts@gmail.com

For questions regarding these Terms of Service, please contact us using the details above.