Shipping policy

SHIPPING POLICY

Last updated: August 26, 2026

At NIVYARO, we aim to make your shopping experience simple and transparent. Shipping charges are included in the product prices displayed on our website, so customers do not have to pay a separate shipping charge at checkout for standard delivery within India.

1. SHIPPING DESTINATION

We currently ship orders across India, subject to service availability at the delivery address.

2. SHIPPING CHARGES

No separate standard shipping charge will be added at checkout for eligible deliveries within India.

3. ORDER PROCESSING

Orders are generally processed within 1–2 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may vary during sales, promotions, holidays, or periods of unusually high order volume.

4. DELIVERY TIME

Standard delivery is generally expected within 3–7 business days after dispatch.

Delivery times are estimates and may vary depending on the delivery location, courier service, weather, public holidays, transportation conditions, or other circumstances beyond our reasonable control.

Remote and difficult-to-service locations may require additional delivery time.

5. ORDER TRACKING

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to follow the status of your shipment where tracking is available.

6. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

NIVYARO will not be responsible for delays or additional delivery attempts resulting from incorrect or incomplete address information provided by the customer.

7. DELIVERY ATTEMPTS

Our courier partners may make multiple delivery attempts.

If an order cannot be delivered because the customer is unavailable, provides an incorrect address, refuses delivery, or does not respond to the courier, the shipment may be returned to us.

Additional charges or restrictions may apply to re-shipping in such circumstances.

8. DAMAGED PACKAGE

If the package appears visibly damaged or tampered with at the time of delivery, customers are encouraged to document the condition of the package and contact NIVYARO as soon as possible.

If the product inside is damaged, defective, incorrect, or materially different from what was ordered, please refer to our Return and Refund Policy.

9. INTERNATIONAL SHIPPING

We currently focus on deliveries within India.

International shipping will only be offered if specifically enabled on our website in the future.

10. CONTACT

For questions regarding shipping or delivery, please contact us:

NIVYARO
Surat, Gujarat, India

Phone: +91 97 23 23 9556
Email: nivaarogifts@gmail.com